FAQs
#Ticketing
Do my tickets include a transaction fee?
All bookings will incur an additional transaction fee up to $5.00, subject to change. Group (10+) bookings incur a $10.00 transaction fee.
Where do I pick up my tickets?
If you opted to collect your tickets from us on the night, your tickets will be available at the Box Office located in the foyer. The Box Office opens 60 minutes prior to the performance start time where our friendly staff will be able to answer your ticketing questions.
If you have selected mobile tickets or print at home tickets, your e-tickets will have been sent to you at the time of purchase from ticketing@laboite.com.au. Please ensure to check your spam/junk folders as sometimes they may land in there.
What do I do if I can't find my tickets?
Does la boite offer concession pricing?
Yes! Concession pricing is available for all La Boite mainstage productions. Available for Pensioners, Seniors, Full-Time Students, Frontline Workers, Brisbane-based artists/arts workers, and those who hold a Health Care Card or Veteran Affairs Card. Proof of concession ID may be required.
Please note concession pricing may not be available for all events is subject to availability. This includes events being presented at La Boite by external presenters / promoters.
Does La Boite offer ticket discounts or packages?
We sure do! La Boite's Season Saver offer means that the more you buy, the more you save:
Add two mainstage shows to your cart and save 15%.
Add three mainstage shows to your cart and save 20%.
Add four mainstage shows to your cart and save 25%.
Additionally, in 2024 La Boite is offering Concession priced tickets and Group Discount tickets. A Group is 4+ people and Concession pricing is available for Pensioners, Seniors, Full-Time Students, Under 35s, Frontline Workers and those who hold a Health Care Card or Veteran Affairs Card. Proof of concession ID may be required.
Please note, pricing will differ for external hirers of the venues. Pricing will be determined by the Promoter's of those individual productions.
Can I exchange a ticket?
Yes – subject to availability. Please note a $4.00 exchange fee applies to all exchanges. Your new tickets will be either emailed to you or available for collection at the Box Office on the night.
To request an exchange, please contact us on (07) 3007 8600 or email info@laboite.com.au.
What is the late entrance policy?
Who do I speak with out my tickets after-hours?
If you would like to speak with someone about your tickets after-hours, please email info@laboite.com.au and we'll get back to you as soon as we can. If you are enquiring on the day of the performance outside of business hours, the La Boite Box Office opens 60 minutes before the performance commences, please call (07) 3007 8600 and your call will be re-directed. Alternatively, please call (07) 3007 8666. Please note this number is not monitored at any other time.
#Venue
What time will the venue open?
The La Boite Espresso Bar will be open 90 minutes before each performance.
The Box Office will be open 60 minutes before each performance.Are performances allocated seating?
While most events within the Roundhouse Theatre are allocated seating, some events may be ticketed as general admission. Please see the individual event page for more information. Depending on the requirements of each production, the venues can be configured in various layouts. Patrons can see the layouts and select their own seats when making their bookings online.
Remember, to ensure you can sit with your friends and family, it's important that you book together.
Is food and drink available onsite?
La Boite’s Espresso Bar serves an array of beverages and snacks for guests. Pre-show food and beverage packages are available to pre-order. Read more here.
Kelvin Grove Village is home to a range of restaurants and cafés, just two minutes’ walk from the theatre. Visit The Village Centre website for more details.
Please note La Boite does not have an onsite kitchen or restaurant.
Patrons are welcome to bring drinks into the Roundhouse Theatre and La Boite Studio, provided that all glasses are stemless. Please note, food is not permitted in either performance space.
Where can I find La Boite's Accessibility information?
For a comprehensive guide to accessibility at La Boite, please visit our dedicated Access page.
What should I wear?
Does La Boite have a cloaking room?
No. Patrons are asked to always keep personal items with them. If you have an item too large to take into the theatre, please see the La Boite Box Office who can assist.
#General
How do I get in contact with La Boite?
For any enquiries, please call La Boite’s Office on (07) 3007 8600 during office hours (Monday to Friday, 10am to 5pm) or email us at info@laboite.com.au.
Where is La Boite located?
La Boite’s Roundhouse Theatre, Studio, Admin, Espresso Bar & Café is located at 6-8 Musk Avenue, Kelvin Grove QLD 4059.
Is there accommodation nearby?
Do you offer meet and greet sessions with the cast and creatives?
La Boite’s ‘Artist Talk’ sessions enable you to chat with the cast, crew and creatives of the production you see! The Artist Talk events may take the form of a conversation, a panel discussion or a Q&A session that is open to everyone, giving you behind-the-scenes info about the show and ideas explored!
Panelists are generally made up of artists, invited guests or subject matter experts - depending on the show. You’ll have the chance to ask questions, meet your fellow audience members and continue the discussion in the bar afterwards. Sometimes it’s not just about seeing the shows – there’s a conversation to be had as well!
Artist talk performances for our 2024 Mainstage seasons are:
- Closer: Friday 12 April 2024 @ 7:00 PM
- Blue: Friday 24 May 2024 @ 7:30 PM
- Yoga Play: Friday 15 November 2024 @ 7:00 PM
Further information can be found via the individual event pages.