Important Information

To stay safe at the theatre, remember to: 

1. Stay home if you are sick; 
2. Practice social distancing between you/your social group and other people in the foyer, forecourt and bar;
3. Practice good hygiene by washing or sanitising your hands regularly; 
4. Follow all staff instructions and signage within the theatre; 

Please note, there may be patrons occupying the seats directly next to, behind and in front of you during the performance (ie, social distancing will not be possible in the theatre). If you are concerned about the proximity of other patrons, please wear a face mask or talk to the staff at the event about alternate seating arrangements.

La Boite has additional measures in place to ensure visitors feel safe and comfortable while onsite. This include:

• Increased staff training and presence to foster a safe and welcoming environment for all. 
• Increased signage to direct patron movement, avoid crowd congestion, and promote social distancing; 
• Contactless payment preferred; 
• Complimentary hand sanitiser and face masks available on-site; 
• Increased sanitation and cleaning to all areas of the venue; 

If you have any questions or concerns, please do not hesitate to contact us on (07) 3007 8600 or at info@laboite.com.au.

Stay home if you are unwell. 

If you are experiencing any of the symptoms of COVID-19 - including cough, fever, sore throat, fatigue or shortness of breath - you must stay home. 

If you are unwell, La Boite strongly urges you to get tested for COVID-19.

For patrons who have tested positive for COVID-19, we will provide a fee-free exchange into another performance or into another La Boite mainstage production.  

Alternatively, La Boite will apply the face value of your ticket as credit onto the ticketholder’s La Boite ticketing account. This means you can apply this value to any future purchase at La Boite.  

If you cannot attend a performance because you have tested positive for COVID-19, please contact our ticketing team on (07) 3007 8600 or ticketing@laboite.com.au no more than 24 hours after the Event start time.  

Please note these additional remedies only apply for La Boite mainstage shows. For external hirers or special events, it will be at the Promoter's discretion. Please contact the La Boite ticketing team to discuss your options.   

You can find more information about our Refund Policy by viewing our Terms and Conditions.